Information about the right of withdrawal & sample cancellation form
Consumers have the right of withdrawal under the following conditions, whereby a consumer is any natural person who concludes a transaction for a purpose which is not part of their commercial or independent professional activity:
A. Information on the right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the sender, has taken possession of the last goods.
To exercise the right of withdrawal you must contact us (Romeo Santangelo, Endriagonets SL, El Báden 77, Bajo, 03314 San Batrolomé-Orihuela, Spain, Tel .: 0034-865-754247, E-Mail: firstname.lastname@example.org) Declare your decision to withdraw from the contract by providing a clear statement (eg using a durable medium such as a letter by post, fax or e-mail). You can use the sample payment form below, but it is not mandatory.
To comply with the revocation period, it is sufficient that the notice of the exercise of the right of revocation by you before the expiry of the revocation period is sent.
Consequences of the resignation
In the event of your withdrawal, we will reimburse you for all payments you have received, including shipping costs (except for any additional costs arising from your choice of the least expensive shipping method offered by us), immediately, but no later than 14 days after the date, We will be informed of your decision to withdraw from this contract. We will make this refund using the same means of payment that you used for the first transaction, unless you specifically stated otherwise; In any case, the refund will not cost you. We may withhold the refund until we have received the goods or until you have provided proof of the return of the goods, whichever is the first.
You are obliged to return, return or deliver the goods to us immediately, but no later than 14 days after the date on which you have given us your decision to withdraw from the contract. The deadline is considered met if you return the goods before the expiry of the 14-day period.
The direct costs of returning the goods are at your expense.
They alone are liable for any depreciation of the goods resulting from a treatment other than that required to establish the nature, characteristics and functioning of the goods.
Exclusion or premature termination of the right of withdrawal:
The right of withdrawal does not apply to contracts whose object is the delivery of goods that have been manufactured according to the information provided by the consumer or clearly personalized.
Avoid damaging or contaminating the goods. Send us the goods in the original packaging with all accessories and packaging components, as far as possible. If necessary, use an outer packaging to protect the packaging. If you no longer have the original packaging, use appropriate packaging to protect the contents from damage during transit. Please note that the above general information is not a prerequisite for the effective exercise of the right of withdrawal.
B. Sample Payment Form
You only have to fill in and send this form if you want to terminate the contract.
Ctra.Callosa de Segura-Rafal, s/n
03368 El Baden, Alicante
I / We hereby inform you (*) that I / We waive our (*) purchase agreement for the following goods (*).
Requested on (*) / ________________ / received on (*) ___________________________________
Name (s) of the consumer (s)
Address (s) of the consumer (s)
Signature of the consumer (s) (only if this form is submitted on paper)
(*) Delete as necessary.